Table Play Privacy Policy:
How We Keep Your Data Safe

At TablePlay, we take your privacy seriously — and we mean it. This Privacy Policy explains in clear terms how we collect, use, store, and protect the personal information you share with us when you use the TablePlay platform at tableplay.best. Whether you're spinning the roulette, trying your luck at jackpot slots, or placing bets on your favourite football team, we want you to play with peace of mind knowing your data is handled responsibly. Please read this policy carefully. By using TablePlay, you agree to the practices described here.

1. Who We Are

TablePlay is an online gaming and sports betting platform designed for players in the Philippines. We offer a wide range of games including bingo, roulette, jackpot slots, pusoy, football betting, MA betting, and more. TablePlay operates under applicable Philippine gaming regulations and is committed to responsible, transparent, and fair gaming for all Kabayan players.

For the purposes of this Privacy Policy, TablePlay is the data controller responsible for your personal information. Our data protection contact is reachable at privacy@tableplay.best.

2. What Personal Data We Collect

When you interact with TablePlay, we collect certain types of personal information. Here's a breakdown of what we gather and why:

2.1 Information You Provide Directly

• Account registration data: Full name, date of birth, email address, mobile number, and username when you sign up.
• Identity verification: Government-issued ID (such as PhilSys, passport, driver's license) required under Philippine KYC (Know Your Customer) regulations.
• Payment information: GCash account details, Maya wallet, BDO/BPI/UnionBank account numbers, or Visa/Mastercard card details used for deposits and withdrawals. Note: we do not store full card numbers on our servers.
• Communications: Any messages, support tickets, or feedback you send to our team.
• Preferences and settings: Language preferences, notification settings, and gaming limits you configure in your account.

2.2 Information Collected Automatically

• Device and technical data: IP address, browser type, operating system, device model, and screen resolution.
• Usage data: Pages visited, games played, time spent on each section, bets placed, and actions taken on the platform.
• Location data: General geographic location based on IP address, used to ensure compliance with regional restrictions.
• Session data: Login timestamps, session duration, and activity logs for security and fraud prevention purposes.

2.3 Information From Third Parties

• Payment processors: Transaction status and confirmation details from GCash, Maya, InstaPay/PESONet partners, and card networks.
• Analytics providers: Aggregated behavioural data from analytics tools help us understand how players use the site.
• Fraud prevention services: Risk signals from third-party verification services used to protect both you and TablePlay.

3. How We Use Your Personal Data

TablePlay uses your personal data only for legitimate, clearly defined purposes. Here's exactly how your information is put to use on the platform:

• Account management: To create, maintain, and secure your TablePlay account, including password recovery and identity verification.
• Processing transactions: To handle your deposits, withdrawals, and bonus crediting through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard bank cards.
• Providing gaming services: To deliver the games and features you use, including bingo, roulette, jackpot slots, pusoy, football betting, MMA betting, and betting odds tools.
• Customer support: To respond to your inquiries, resolve disputes, and help you get the most out of the TablePlay experience.
• Regulatory compliance: To fulfil obligations under the Data Privacy Act of 2012 (RA 10173), Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements.
• Responsible gaming: To monitor gaming patterns and enforce self-exclusion, deposit limits, or other responsible gaming tools you set up. Sulit ang pag-ingat.
• Marketing communications: To send you promos, bonuses, and platform updates — but only with your consent, and you can always opt out.
• Security and fraud prevention: To detect suspicious activity, prevent unauthorised access, and protect both your account and the integrity of the platform.
• Platform improvement: To analyse usage trends, test new features, and improve the overall TablePlay experience.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and applicable privacy regulations, TablePlay processes your personal data based on the following lawful grounds:

• Contract performance: Processing necessary to provide you with the services you signed up for under the TablePlay Terms and Conditions.
• Legal obligation: Processing required to comply with gaming regulations, anti-money laundering laws, and tax reporting requirements applicable in the Philippines.
• Legitimate interests: Processing necessary for fraud prevention, security monitoring, and platform analytics, where these interests are not overridden by your rights.
• Consent: For marketing communications and certain types of analytics, where we rely on your freely given, specific, and informed consent. You may withdraw consent at any time.

5. Who We Share Your Data With

TablePlay does not sell or rent your personal data. However, to operate effectively and comply with the law, we may share data with the following parties under strict confidentiality and data processing agreements:

• Payment service providers: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet partners, and card processors for transaction handling.
• Identity verification providers: Third-party KYC partners who assist us in verifying your identity as required by Philippine law.
• Cloud infrastructure and hosting providers: Secure, reputable cloud services that host the TablePlay platform and databases.
• Analytics platforms: Aggregated and anonymised data shared with analytics tools to understand player behaviour and improve the site.
• Regulatory and government authorities: Data disclosed to PAGCOR, the National Privacy Commission (NPC), AMLC, or law enforcement when legally required.
• Business successors: In the unlikely event of a merger, acquisition, or restructuring, your data may be transferred to the successor entity, subject to the same privacy commitments.

6. Cookies and Tracking Technologies

TablePlay uses cookies and similar tracking technologies to improve your experience on the platform. Here's what that means for you:

6.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function properly — like keeping you logged in and remembering your cart or game session.
• Performance cookies: Help us understand how visitors use TablePlay so we can fix issues and optimise performance.
• Functional cookies: Remember your preferences such as language settings, game history, and layout choices.
• Marketing cookies: Used only with your consent, to show you relevant promotions and track the effectiveness of our campaigns.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of TablePlay — some features may not work as expected. For detailed instructions, check your browser's help documentation.

7. How Long We Keep Your Data

TablePlay retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal obligations. Here's a general guide:

• Active account data: Retained for the duration of your relationship with TablePlay.
• Transaction records: Kept for at least five (5) years as required by Philippine anti-money laundering laws and tax regulations.
• KYC and identity documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Communications and support records: Retained for three (3) years from the date of the last interaction.
• Analytics data: Aggregated and anonymised data may be retained indefinitely for research and improvement purposes.

When your data is no longer needed, we securely delete or anonymise it. You may also request earlier deletion in certain circumstances — see your rights below.

8. Your Rights Under Philippine Data Privacy Law

Under the Data Privacy Act of 2012 (RA 10173) and National Privacy Commission (NPC) guidelines, you have the following rights regarding your personal data at TablePlay:

• Right to be informed: You have the right to know what personal data we collect and how we use it — which is exactly what this Privacy Policy covers.
• Right to access: You can request a copy of the personal data we hold about you, including details of how it's processed.
• Right to rectification: If any of your data is inaccurate or outdated, you can request corrections at any time through your account settings or by contacting us.
• Right to erasure: In certain circumstances — such as when data is no longer necessary or consent has been withdrawn — you may request deletion of your data. Note that some data must be retained for legal compliance.
• Right to object: You can object to certain types of processing, such as direct marketing, and we will stop using your data for those purposes.
• Right to data portability: You can request your personal data in a structured, commonly used format so you can use it elsewhere if needed.
• Right to file a complaint: If you believe your privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC) at complaints@privacy.gov.ph.

To exercise any of these rights, contact us at privacy@tableplay.best. We'll respond within fifteen (15) business days of receiving your request.

9. Security Measures We Have in Place

Protecting your data is a top priority for TablePlay. We implement a range of technical and organisational measures to keep your information secure:

• TLS encryption: All data exchanged between your browser or app and our servers is encrypted in transit using Transport Layer Security (TLS 1.2 or higher).
• Encryption at rest: Sensitive data stored in our databases, such as passwords and payment tokens, is encrypted using industry-standard algorithms.
• Two-factor authentication (2FA): We offer optional 2FA for your TablePlay account to add an extra layer of protection beyond your password.
• Access controls: Only authorised TablePlay staff with a legitimate need have access to your personal data, and all access is logged and audited.
• Regular security assessments: We conduct periodic vulnerability assessments and security audits to identify and address potential weaknesses.
• Incident response: In the event of a data breach that poses a risk to your rights, we will notify you and the NPC as required by law.

While we do everything reasonable to protect your data, no online system is completely immune to risk. We encourage you to use a strong, unique password and to enable2FA on your account.

10. Protection of Minors

TablePlay is strictly an adults-only platform. You must be at least 21 years old to register and play, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a minor has registered on our platform, we will immediately suspend the account and delete all associated data. If you believe a minor has accessed TablePlay, please notify us at support@tableplay.best right away.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll let you know through a notice on the TablePlay platform, via email to your registered address, or both. The "Last updated" date at the top of this page will always reflect the most recent revision.

We encourage you to review this Privacy Policy periodically. Continued use of TablePlay after changes are posted means you accept the updated terms. If you disagree with any changes, you may close your account and request data deletion.

12. How to Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how TablePlay handles your data, we're here to help. Reach out to our Data Privacy Officer (DPO) through any of the following channels:

• Email: privacy@tableplay.best
• General support: support@tableplay.best
• Website: tableplay.best

We're committed to resolving privacy-related concerns as quickly as possible. Most requests are addressed within five (5) business days, and all requests are handled within fifteen (15) business days. Salamat sa inyong tiwala, Kabayan — your trust means everything to us.